Frequently Asked Questions

Submit your project details through the estimate form. It asks for project type, timeline, and budget range, so your first conversation is already focused before anyone picks up the phone.

Every submission receives a response within 24 hours. That is not a marketing line — it is how the company operates.

It helps to know the approximate square footage of the space you want to change, and whether the project involves structural work — moving walls, adding square footage, building an ADU.

A rough budget range and a target start date are also useful. None of it needs to be final. The first call is a scoping conversation: mutual qualification, not a commitment from either side.

Yes. Redmond is where the office is, not the limit of the service area. Crews work across Greater Seattle and the Eastside — Redmond, Seattle, Bellevue, Kirkland, Sammamish and surrounding communities — and projects have run north into Snohomish County.

Coverage is decided by drive time rather than a fixed radius: if a superintendent cannot reach your site quickly, the schedule suffers. Include your city in the form and we will confirm on the first call.

You receive a photo or short video through WhatsApp on every day the crew is on site, showing what was actually completed.

The part that matters most is the reverse direction. If a material arrives damaged or a layout question comes up mid-build, you get a photo of the exact situation and the decision happens in the same conversation — instead of a phone call describing something you cannot see.

It goes through a written change order — a document stating what is being changed, the cost impact, and any timeline adjustment. Nothing is added without your written approval first.

The document exists so the original number holds. What was designed, priced and contracted stays fixed; anything outside it is visible, quantified and agreed separately rather than appearing on a final invoice.

Yes. Every person on site is a W-2 employee of the company, not an independent tradesperson rotating between jobs.

The thing continuity actually prevents is knowledge loss. On a multi-contractor job, each handoff is a point where what was learned about your house — an unexpected joist, a wall that turned out to be structural — has to be re-explained to someone new, or gets missed. There is no handoff point here.

Current availability changes through the year, so it is confirmed on your first call rather than published here — a lead time posted on a website is out of date within weeks.

What is fixed is the response: every new inquiry gets an answer within 24 hours, and that answer includes where you would sit in the schedule. Call 425-515-5796 for current availability.

Yes, regularly. The crew works in phases, each isolating the active zone while keeping essential rooms accessible, and the daily update tells you which areas are live before you wake up.

One regional note: Eastside homes built in the late 1990s and early 2000s tend to have open floor plans with fewer natural containment points. The phased approach accounts for that — you receive a phase plan at the start showing which zones are active and which stay clear.

Once construction begins: a kitchen typically runs four to eight weeks, a bathroom two to four. Room additions and ADU builds run considerably longer, and a ground-up home is measured in months rather than weeks.

What moves those numbers is scope, not effort — how many trades are involved, whether structural changes are included, and lead times on specific materials. Add design and permit approval on the front, and the total from first call to finished room is longer than the construction window alone.